Wireland Electric ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law.
Information we collect
When you submit our contact form at wireland.ca/#contact we collect the information you provide:
- Name
- Phone number
- Email address
- Subject of your inquiry
- Message content
We also collect limited technical information automatically when you visit the site, including IP address, browser type, device type, referring URL, pages visited, and time spent on each page. This is collected for security and analytics purposes only.
How we use your information
We use the information you provide to:
- Respond to your service inquiries and provide quotes
- Schedule and perform requested electrical work
- Issue invoices and process payments related to services
- Communicate with you about ongoing or completed projects
- Improve our website and the services we offer
We do not sell, rent, or trade your personal information. We do not share it with third parties for marketing purposes.
Third-party services
Our website uses the following third-party services that may collect information:
- Netlify — web hosting and form processing. Netlify privacy policy.
- Google reCAPTCHA Enterprise — protects our contact form from automated abuse. Subject to Google's Privacy Policy.
- Google Analytics 4 (GA4) — helps us understand how visitors use the site so we can improve it. GA4 uses cookies and similar technologies. We do not enable advertising features.
- Google Search Console — monitors search performance for our site.
Cookies
We use a small number of cookies, mainly to support analytics (Google Analytics 4) and to remember your preferences during a session. You can disable cookies in your browser at any time without affecting your ability to view the site or contact us.
Data retention
We retain contact-form submissions and customer records for as long as necessary to deliver our services and to meet our legal, tax, and accounting obligations under Ontario and Canadian law. After that retention period we securely delete or anonymize the records.
How we protect your information
We use industry-standard security measures, including HTTPS encryption for all traffic to and from this site, encrypted form submissions, restricted-access storage for customer records, and regular software updates. No method of transmission over the internet is 100% secure, but we work to protect your information using reasonable safeguards.
Your rights under PIPEDA
You have the right to:
- Ask what personal information we hold about you
- Request a copy of that information
- Ask us to correct inaccurate information
- Withdraw consent for ongoing communications
- Request deletion of your information, subject to our legal record-keeping obligations
To exercise any of these rights, contact us using the details below. We will respond within 30 days.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information, contact us and we will delete it.
Changes to this policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be flagged at the top of this page for at least 30 days.
Contact us
If you have questions about this privacy policy or how we handle your information, contact us:
- Phone: (613) 661-9108
- Email: chris@wireland.ca
- Mail: Wireland Electric, Brighton, Ontario, Canada
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.